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easyJet

Information and Contact

T1BTerminal 1B
  • Compagny type:Low cost
  • IATA Code:U2

Call center

0820420315

easyJet in a few words

With over 600 destinations, easyJet is one of the top 3 airline companies of Europe. This British company offers flights in about 30 countries and flies to over 130 airports, including the airports of Lyon. With 8,400 employees dedicated to offering the best experience to its customers, easyJet has a fleet of Airbus A319 and A320 aircraft which have an average of 6.4 years of service. The easyJet airline is planning to invest in a hundred new Airbus A320 neo airplanes, the first of which will be delivered in June 2017.

The loyalty program

easyJet offers the easyJet Flight Club program to its best customers. At no extra cost and for a year, the subscription to this loyalty program is by invitation only. A unique member number is given to each subscriber who is required to connect to his/her account to enjoy the benefits of the programme. The airline also offers a dedicated customer service to these customers, available every day from 8 a.m. to 8 p.m.  

--> As an easyJet Flight Club traveler, you can enjoy the following benefits:

  • Best price guarantee: if a customer finds a cheaper flight on another airline, easyJet agrees to pay back the difference and to offer him/her an easyJet flight
    voucher (representing 10 % of the difference);
  • Modification of flights at no extra cost;
  • Possibility of changing the date and the itinerary at no extra cost for all easyJet bookings (except for Flexi fare bookings);
  • Members get early access to information about new routes and special offers.
     

--> Frequent flyers can also subscribe and purchase an easyJet Plus card. The annual subscription gives access to the following preferential services:

  • The option to choose your seat on the aircraft;
  • A dedicated drop off desk for your luggage;
  • No queueing at security checks;
  • Speedy Boarding services;
  • One extra hand luggage of 56 x 45 x 25 cm.

On-board services & Luggage

On-board services

The offered services have been tailored to provide you with the best traveling conditions on easyJet.

  • Speedy Boarding (priority boarding and the option to choose your seat) for passengers with children under 5 years old;
  • Special arrangements for mothers needing to breast-feed onboard;
  • Special assistance for passengers traveling in an electric or manual wheelchair, for blind or deaf passengers, for passengers traveling with a certified dog guide or for passengers with mental disabilities.

 

Luggage

easyJet is attentive in matters dealing with hand luggage dimensions. All passengers can travel with ONE item of hand luggage, limited to a maximum size. Passengers traveling with a baby under 2 years old can however take a changing bag as extra hand luggage. It must be stored under the seat in front of them.

The following conditions are applied by easyJet for luggage dimensions and weight:

  • For Business Class
    - Speedy check-in;
    - No queueing at security checks;
    - Priority boarding;
    - Dimensions of the free item of hand luggage (cabin): 56 x 45 x 25 cm;
    - Dimensions of any extra hand luggage: 45 x 36 x 20 cm;
    - Dimensions of hold luggage: 275 cm and not heavier than 20 kg;
    - Maximum  weight of each item of hold luggage: 32 kg;
    - Extra cost for each additional kilo: € 4.
  • For Economy Class
    - Dimensions of the free item of hand luggage (cabin): 56 x 45 x 25 cm;
    - Dimensions of hold luggage: 275 cm and not heavier than 20 kg;
    - Maximum weight of each item of hold luggage: 32 kg;
    - Extra cost for each additional kilo: € 4.

Read our tips listed in How to prepare your bag to avoid any additional fees.


Mobile services

The easyJet app is free for both iPhone and Android mobile phones. It can help you organize your flight on easyJet from Lyon:

  • Search and book flights, manage bookings;
  • Check in;
  • Download mobile boarding cards.

Would you like to travel on easyJet from Lyon-Saint Exupéry airport and spend a few days away? Check out these special parking rates at the Lyon airports and park your car in a secure area. Please note that lower rates are available online.

All destinations from Lyon

France
Italy
Portugal
Balearic Islands
Netherlands
Croatia
Hungary
United Kingdom
Scotland
Morroco
Greece
Denmark
Germany
Spain
Ireland
Sweden
Austria
Poland

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