Breadcrumb

Welcome at the airport

Follow the guide, feel at home with us

Check-in
Etape 1

Check-in

Plan to arrive 2.5 hours before your departure, collect your boarding pass and drop off your luggage.

How to anticipate your arrival at the airport?
How to anticipate your arrival at the airport?

How to anticipate your arrival at the airport?

We recommend you to anticipate your arrival at the airport.

- For a flight in France or Europe, plan to arrive 2 to 2.5 hours before departure.
- For a flight outside Europe, plan to arrive 3 hours before your departure.

First step: check in. If you have already done so online before your arrival, that's perfect. Head to the check-in desk for your flight to collect your boarding pass (if applicable) and drop off your luggage (if applicable). This is indicated and can be viewed from the airport screens, or directly from your smartphone on the Lyon Aéroport website or mobile app.

How to check in online in advance?
How to check in online in advance?

How to check in online in advance?

Checking in online in advance allows you to:

- Save time by going directly to security checks, without going through check-in (except to check in hold baggage);
- Select your seat.

For some airlines, checking in online has even become mandatory, find out more!

How does online check-in work?
How does online check-in work?

How does online check-in work?

In the 24 hours before your flight, connect to the airline's website:

- Choose your seat
- Print your boarding pass
- Go directly to the boarding gate if you do not have checked baggage or to the baggage drop-off counter if you do.
- To check in online, go to your airline's website.

Online check-in does not apply to:

- Travelers accompanied by a baby
- Travelers requiring special assistance (child traveling alone, animals, passengers with reduced mobility, etc.)

Security checks
Etape 2

Security checks

Go through security checks

Waiting times at security checks
Waiting times at security checks

Waiting times at security checks

⚠️ Please note that depending on your arrival time at the airport, there may be a long wait at security checks. To avoid waiting, book your time slot at security checks using our service ZenLine.

On the home page, you will find an estimate of the waiting time at security checks. This time is an estimate given for information purposes only, corresponding to the wait between the terminals and the security check lines. It does not concern the processing time for security check operations. As a reminder: regardless of the waiting time observed at the checks, we advise you to arrive between 2 and 3 hours before departure.

Important : Regardless of the waiting time observed at the controls, we recommend you to arrive between 2 and 3 hours before your departure.
 

Focus on the See You Later service

Forgot to leave a forbidden item at home that you care about? Don't panic! The See You Later service is here to help: have this item sent back to you by post, instead of abandoning it at the airport.

Border controls
Etape 3

Border controls

Present your travel documents.

Ensure safety
Ensure safety

Ensure safety

Border crossing points are manned by the Border Police.

This control includes:
- verification of the authenticity of the travel document presented;
- consultation of national, European and international databases.

Since 7 April 2017, all travellers are subject to systematic control when entering and leaving the Schengen area at the air, sea and land borders. France is part of the Schengen area.

For faster border control, choose PARAFE

parafe vignette

Save time by opting for this biometric service which will make your border crossings more fluid and simpler.

Shops and services
Etape 4

Shops and services

Discover more than 60 shops and services.

Airport shops
Airport shops

Airport shops

We offer you more than 60 shops and boutiques. While waiting for your flight, relax in the relaxation areas specially designed for you or take a break in the airport restaurants and cafés. You will also find a multitude of products at tax-free prices in the Duty Free shops.

- Shops ➜
- Cafés & Restaurants ➜
- Hostels ➜
- Duty free ➜

Airport services
Airport services

Airport services

Personalize your experience by choosing one of the services offered by Lyon Airport. Efficiency, comfort, pleasure... It's up to you to choose the little extra that you want.

- Fast track from 8.90€ ➜
- Lounges from 33.90€ ➜
- Click and collect ➜
- Shop and collect ➜
- Multimedia and connection ➜<

guide plan boussole

Airport maps

Do you need help? To better orient yourself outside and inside the airport, view and download the different maps that we make available to you.

On the way back, go through the baggage claim room

After landing in Lyon and before returning to the public area, you will go through the baggage claim room to collect your suitcases. In case of problems or needs, call on our on-site services to help you.

Contact the Customer Service

salle livraison bagage