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Everything you need to know about luggage
Find all the useful information you need to help you pack without any stress
3 golden rules for your luggage
Label your luggage
Write your name and address clearly on a label attached to the outside of your luggage as well as the inside. You might want to attach a distinctive marker to your suitcase to avoid confusing it with one belonging to another traveller.
Keep an eye on your luggage
Don't leave your luggage unattended for even a moment. When left without its owner, a suitcase quickly looks suspicious and could end up being destroyed.
Protect your luggage
Are you transporting fragile objects? Package them carefully and place them in the middle of your bag to protect them from the inevitable impacts of your journey.
Prohibited or permitted: which items can you take with you ?
When packing your suitcases, make sure you know exactly what you can and can't take with you to avoid any nasty surprises. Read through the exact rules so that you can take off all set and with your mind at rest.
Objects prohibited in air transport
Certain materials and items are strictly prohibited in both the cabin and the hold.
Objects prohibited in the cabin and only tolerated in the hold
The following items are prohibited in the cabin and must be transported in the hold.
For a complete list of the current regulations, visit the French Directorate General for Civil Aviation (DGAC) website.
Special items allowed in the cabin
Certain very specific objects may travel in the cabin, provided that the conditions mentioned above are met.
Detail in video
Prohibited items
Your hold luggage
Luggage weight
The maximum weight of a suitcase permitted for the hold is usually 23 kilos. However, the weight and dimensions may differ depending on the airline and the options included in your ticket. Read the terms and conditions of your sales contract carefully.
What about heavy luggage ? Over 32 kilos, your luggage is classed as "heavy luggage". This will require you to pay an additional fee.
Tip : does your ticket price not include hold luggage? Add your hold luggage when purchasing your tickets online, rather than at the airport counter, as this will work out cheaper.
Hold luggage contents
Liquids, cosmetics, aerosols, sharp objects (pair of scissors, razor) and blunt objects are allowed in the hold. Don't forget that electronic cigarettes should not be stored in the hold: take them with you in the cabin. And do not use them during the flight !
View details on prohibited items
- Label your bags. On both the outside and the inside: your first name, surname, address, phone number and email.
- Tidy up your bag. Before checking in your luggage, remember to remove any labels and barcodes from previous trips.
- Attach the barcodes around the handle. Do this yourself if no one does it for you, and stick the three stickers provided on the different sides of the bag.
- Place heavy items in the lower part of your bag.
- Make sure that the bag is properly closed. Before closing the bag, check that nothing is sticking out. If you’re attaching a padlock, check that it is approved by TSA for journeys from/to the USA.
- Weigh your luggage at home. This will avoid you being charged an extra fee.
- Take valuable items, including your travel documents into the cabin with you.
- Personalise your luggage using a sticker or other means, to prevent your bag getting confused with another one.
- Always keep the list of prohibited items in mind.
- Take a photo of your luggage. This will be a great help in the event that your luggage gets lost or damaged.
Packaging your luggage is a good idea, but packaging your luggage in the right way is even better. Here you can find what to avoid to make certain that your luggage will be accepted.
- Packaging made from rudimentary means (notably cling film for household use) is not accepted.
- Flexible plastic bags are strictly prohibited as hold luggage.
- Each bag that you wish to be transported in the hold must bear a label with a barcode on the outside. This label can be collected from the airport's interactive terminals, check-in counters or from your airline's website (to be printed at home).
- Any luggage that is visibly damaged, poorly packaged or non-conforming may be refused.
You can check in remotely via your airline’s website, and this even includes checking in hold luggage. All you need to do is drop it off at the check-in counter upon your arrival at the airport.
Your cabin bags
Number of cabin bags
Generally, in economy, you are allowed one cabin bag (maximum 8 kilos) and one accessory, such as a handbag or laptop.
In business class, two cabin bags and one accessory are usually permitted.
Tip : some airlines consider your handbag to be a cabin bag in its own right. To avoid having to choose between the two, put your handbag inside your cabin bag.
Cabin bag dimensions
On regular routes, the maximum size of your cabin bag is calculated by adding together the total height + width + length, the sum of which must not exceed 115 cm (i.e. 55 cm x 35 cm x 25 cm, including pockets, wheels and handles). Check with your airline in case its requirements are any stricter.
Liquids, aerosols and gels with a capacity of over 100 ml are also prohibited. Only tubes and bottles holding less than 100 ml are permitted and these must be placed in a transparent, 20 x 20 cm bag.
Only one liquids bag containing less than 1 litre is permitted per traveller.
In all cases, security officers have the right to open them to inspect their contents.
Baby foods, medication and duty-free purchases
Need your medication during the flight? Need to feed your baby? You can.
As for duty-free, keep your purchases in the sealed bag you were provided with in store, and do not open it while in the aircraft.
View details on prohibited items
Services and information about your luggage
C’est bientôt l’heure de partir : vos bagages vont être comblés!
Bye bye le stress avec notre consigne et services bagages. Un objet en trop ? Déposez-le à la consigne. Un objet interdit, retrouvez-le à votre arrivée. Vous pouvez également protéger vos bagages en les filmant. Une question sur vos bagages: nous sommes là pour vous. On a pensé à tout !
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