Personalised assistance and easy access
Do you have trouble getting around? Do you have a disability? Maybe a lot of luggage? Want some help?
Aéroport de Lyon can make your terminal experience smoother, from arriving at the car park to boarding your plane. With the help of your airline, we will provide appropriate help to ensure that you can truly relax. Let us guide you!
Explain your needs when booking
If you report your needs to your airline or travel agency, you will be sure to receive the highest quality of service and reduce your waiting time. Do this immediately after making your reservation, or at least 48 hours before your flight.
Report your arrival on the day of the flight
Arrive early to stay calm. Make sure you report to one of the designated points at least 2 hours before your flight is scheduled to leave.