easyJet

Your airline from Lyon

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easyJet

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Travelling with easyJet !

Serving more than 600 destinations, easyJet is one of the top three airlines in Europe. The British carrier flies to around 30 countries and serves more than 130 airports, including Lyon Airports.
In addition to the 8,400 employees who work every day to ensure passenger satisfaction, easyJet has a fleet of Airbus A319s and A320s, with an average age of 6.4 years. EasyJet plans to invest in around 100 new Airbus A320neo aircraft, the first of which was delivered in June 2017. 

Practical information

Type of company

Compagnies aériennes

Call Center

Luggage


EasyJet has a strict policy with regard to hand luggage sizes. All passengers can travel with ONE piece of hand luggage, with a maximum size restriction. However, if you are travelling with a baby under the age of two, you can take an additional changing bag. It must be placed under the seat in front of you.

Here are easyJet’s : baggage size and weight restrictions :

  • For business class
    - Speedy check-in
    - Fast-track security
    - Speedy boarding
    - Dimensions of free hand luggage (cabin): 56x45x25 cm
    - Dimensions of additional bag: 45x36x20 cm
    - Dimensions of checked baggage: 275 cm and no more than 20 kg
    - Maximum weight per checked bag: 32 kg
    - Fee per additional kilo: €4
     
  • For economy class
    - Dimensions of free hand luggage (cabin): 56x45x25 cm
    - Dimensions of checked baggage: 275 cm and no more than 20 kg
    - Maximum weight per checked bag: 32 kg
    - Fee per additional kilo: €4
     

Read the tips in the Packing your bags section to avoid excess baggage fees.

Services on board


The services offered are designed to make your journey with easyJet as smooth as possible: 

  • Speedy Boarding (priority boarding and the chance to choose your seats) for passengers with children under 5
  • Special provisions for mothers breastfeeding their babies on board
  • Special assistance for: passengers travelling with an electric or manual wheelchair, for blind and/or deaf passengers, for passengers travelling with a certified guide dog, or for passengers with mental disabilities.

Mobile services


Available for iPhone and Android, the easyJet mobile app is completely free.
Use it to easily organise your journey from Lyon with easyJet:

  • Search, book flights and manage your booking
  • Check in
  • Download mobile boarding passes


Do you want to fly with easyJet and jet off for a few days from Lyon-Saint Exupéry airport?
Take advantage of the parking offers at Lyon airport and leave your car in a secure place.
Book online for the best price.

Loyalty programme


easyJet has a Flight Club programme for its most loyal customers.
Free and valid for one year, passengers are invited to join this loyalty programme by the airline. Members log in to their account using their unique membership number to take advantage of the benefits of the programme. The airline also has a dedicated customer service team for members, available every day, from 8 a.m. to 8 p.m.

 Flying as a member of the easyJet Flight Club gives you access to various benefits:

  • Best price guaranteed: if a customer finds an equivalent flight cheaper with another airline, easyJet will refund the difference and give them an easyJet flight voucher worth 10% of that difference on top
  • Make changes to flights for free
  • Change the date and route at no extra cost on easyJet bookings (excluding Flexi Fare bookings)
  • Members are first to find out about new routes and special offers.
 

Frequent flyers can also sign up for and purchase an easyJet Plus card. Annual membership gives access to preferential services:

  • Choose your seat for your flight 
  • Dedicated bag-drop desk 
  • Fast-track security 
  • Speedy Boarding service 
  • Additional hand luggage, dimensions 56 x 45 x 25 cm.