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Turkish Airlines

Information et contact

T1Terminal 1
  • Compagny type:Scheduled
  • IATA Code:TK

Call center

0825800902

Care for 24 hours

The airline in a few words

Turkish Airlines owns a fleet of almost 300 planes. Its central hub is the Istanbul-Atatürk airport.

Departing from Lyon, benefit from daily flights Monday to Friday and one flight on Saturday and Sunday (12 flights per week). From Istanbul airport you can reach more than 50 countries in under 3 hours, including the United Kingdom, Turkey, the Netherlands and Israel.

Discover all the information you need to know before travelling with Turkish Airlines from Lyon.

 

Loyalty programmes

Turkish Airlines, a Star Alliance member, offers its own loyalty programme: Miles&Smiles. It offers a wide range of advantages and promotional offers depending on the traveller's status. There are four levels of membership.

 

Classic, from 0 miles

Travellers can: get reward tickets on flights with Turkish Airlines departing from Lyon (or elsewhere) or with other Star Alliance companies, receive upgrades and benefit from special rates on car rental with partners.

 

Classic Plus, from 25,000 miles

In addition to the advantages of the Classic membership, this level enables its members to earn points on hotel bookings, check in at the Business counter (domestic flights), an additional 10 kg baggage allowance and access to Turkish Airlines lounges and associated services (domestic and international flights). Members of a single family can also accumulate air miles in a joint account.

 

Elite, from 40,000 miles

In addition to the benefits of the previous memberships: check-in at the Business counter for all flights, a dedicated phone line, the option to invite travel companions to enjoy special rates and access to Turkish Airlines lounges, a 20 kg baggage excess and the right to bring an additional item of cabin baggage on transatlantic flights. At Istanbul-Atatürk airport Elite members benefit from a special passport control counter.

 

Elite Plus, from 80,000 miles

Elite Plus members also benefit from two free upgrades per year, an additional baggage excess of 25 kg, a special entrance (Port E) to Istanbul airport and the possibility of giving an Elite card to close family members.

 

All members can buy miles to upgrade their status. Holders of the Miles&Smiles credit card can earn miles on their purchases.

Membership is free and can be set up online, by phone or at an agency. 

On-board services and baggage

Turkish Airlines offers numerous on-board services. All travellers have access to an à-la-carte catering service and the airline's own entertainment system (music, films, news channels, games) and can recharge their mobile devices. On some planes it is also possible to send emails.

 

Economy

Travel with Turkish Airlines in economy class is designed with comfort in mind. A reclining seat, adjustable footrest and headrest and 78 cm of leg room are all provided to this end.

For baggage, a maximum weight of 23 kg is authorized per passenger.

 

Business 

Priority boarding, flat-bed massage seat, adjustable table, complimentary toiletries kit, an on-demand chef for transatlantic flights, personal lamp, maximum 32 kg excess: these are just some of the many on-board advantages for Business Class passengers. Business Class tickets also enable passengers to earn extra miles.

 

Handy tips

  • Special rates apply to transporting special equipment and animals.
  • Children travelling alone can be provided with a travel companion. 

Mobile services

Prepare your trip with Turkish Airlines using a mobile app. Available on Android, iOS and Windows Phones, this app can be used to make and change bookings, update your personal information and check the status of your flights.

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