Airlines & TOs
Information and Contact
- Company type:Scheduled
- IATA Code:TK
Care for 24 hours
The airline in a few words
Turkish Airlines owns a fleet of almost 300 planes. Its central hub is the Istanbul Airport, newly opened on 29 october 2018.
Departing from Lyon, benefit from 2 daily flights from Monday to Sunday (14 flights per week). From Istanbul airport you can reach more than 80 destinations in 38 countries in under 3 hours.
Discover all the information you need to know before travelling with Turkish Airlines from Lyon.
Turkish Airlines, a Star Alliance member, offers its own loyalty programme: Miles&Smiles. It offers a wide range of advantages and promotional offers depending on the traveller's status. There are four levels of membership.
Classic, from 0 miles
Travellers can: get reward tickets on flights with Turkish Airlines departing from Lyon (or elsewhere) or with other Star Alliance companies, receive upgrades and benefit from special rates on car rental with partners.
Classic Plus, from 25,000 miles
In addition to the advantages of the Classic membership, this level enables its members to earn points on hotel bookings, check in at the Business counter (domestic flights), an additional 10 kg baggage allowance and access to Turkish Airlines lounges and associated services (domestic and international flights). Members of a single family can also accumulate air miles in a joint account.
Elite, from 40,000 miles
In addition to the benefits of the previous memberships: check-in at the Business counter for all flights, a dedicated phone line, the option to invite travel companions to enjoy special rates and access to Turkish Airlines lounges, a 20 kg baggage excess and the right to bring an additional item of cabin baggage on transatlantic flights. At Istanbul-Atatürk airport Elite members benefit from a special passport control counter.
Elite Plus, from 80,000 miles
Elite Plus members also benefit from two free upgrades per year, an additional baggage excess of 25 kg, a special entrance (Port E) to Istanbul airport and the possibility of giving an Elite card to close family members.
All members can buy miles to upgrade their status. Holders of the Miles&Smiles credit card can earn miles on their purchases.
Membership is free and can be set up online, by phone or at an agency.
On-board services and baggage
Turkish Airlines offers numerous on-board services. All travellers have access to an à-la-carte catering service and the airline's own entertainment system (music, films, news channels, games) and can recharge their mobile devices. On some planes it is also possible to send emails.
Travel with Turkish Airlines in economy class is designed with comfort in mind. A reclining seat, adjustable footrest and headrest and 78 cm of leg room are all provided to this end.
For baggage, a maximum weight of 30 kg is authorized per passenger departing from Lyon.
Priority boarding, flat-bed massage seat, adjustable table, complimentary toiletries kit, an on-demand chef for transatlantic flights, personal lamp, maximum 40 kg excess: these are just some of the many on-board advantages for Business Class passengers. Business Class tickets also enable passengers to earn extra miles.
- Special rates apply to transporting special equipment and animals.
- Children travelling alone can be provided with a travel companion.
- UM service (unaccompanied minors) is free of charge.
Prepare your trip with Turkish Airlines using a mobile app. Available on Android, iOS and Windows Phones, this app can be used to make and change bookings, update your personal information and check the status of your flights.