Airlines & TOs
Emirates
Information and Contact
- Company type:Scheduled
- IATA Code:EK
Flights & Services
+33015734999
Website
The airline in a few words
Emirates is an airline that offers regular flights departing from the Lyon-Saint Exupéry airport. From here travellers can reach Dubai airport, which offers connections to more than 150 destinations across the world.
A summary of the main information you need to know before flying with Emirates from Lyon.
Loyalty programmes
Emirates has set up a loyalty programme, Emirates Skywards, which offers members the chance to accumulate air miles during every trip with Emirates, regardless of the price paid for the ticket. Air miles can also be accumulated from a network of partners worldwide (airlines, car rental companies, mass retail, banks, hotels, etc.).
Air miles can be exchanged for a wide range of rewards to improve your travel experience with Emirates:
- upgrades;
- free choice of seats;
- priority access to customer services;
- guaranteed seats even on fully-booked flights;
- access to private airport lounges;
- surplus baggage allowance, etc.
Access to these advantages depends on passengers' membership level.
There are four levels: Blue (0 – 24,999 air miles), Silver (25,000 – 49,999 air miles), Gold (50,000 – 149,999 air miles) and Platinum (from 150,000 air miles). Silver, Gold and Platinum status is valid for 14 months.
Membership of the Skywards Emirates programme is free of charge.
On-board services and baggage
Find out more about Emirates' on-board services and baggage policy.
On-board services
All passengers on Emirates flights, in all classes, benefit from a huge range of services:
- free wi-fi;
- personal plugs for charging mobile devices;
- access to the Ice entertainment system (interactive games, up to 2,500 entertainment channels, etc.);
- an à-la-carte catering service, with snacks and meals during the flight.
Every class also benefits from its own advantages.
- Economy Class
Young passengers can benefit from a specially-designed entertainment programme and menu.
- Business Class and Premier Class
Benefit from flat-bed seats, a luxury toiletry kit, as well as access to a lounge-bar exclusively reserved for Business and Premier Class passengers (A380).
First Class passengers also benefit from a private room equipped with its own minibar. Lastly, most A380 planes are equipped with a spa shower.
Baggage
Emirates passengers have access to an online baggage allowance calculator. Passengers can find out the number of baggage items and weights allowed in the hold and cabin for any given destination.
You will also find a list of items that are allowed and prohibited on board and the fees applied for transporting special items.
Mobile services
Emirates has created the Emirates App for mobile devices. It is designed to help you plan and organize your trip with Emirates departing from Lyon. Available on iPhone, iPad and iWatch, it can be used to:
- check-in online;
- find information on the status of flights;
- download boarding passes;
- consult and manage your Emirates Skywards account;
- book additional services such as chauffeured vehicles.
The Emirates App is a true travel companion that is guaranteed to improve your experience with the Emirates airline.
- Australia
- The United Arab Emirates