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Air Canada

Information and Contact

Air Canada
T1Terminal 1
  • Company type:Scheduled
  • IATA Code:AC



Arrival & departure


Luggages information


The airline in a few words

Air Canada is the only airline connecting Lyon airport with the American continent. Currently flying to more than 200 destinations, it is also the only airline offering transatlantic flights departing from Lyon throughout the year. To ensure customers have the best possible experience, it will offer flights on board a new plane (A330) with new Business Class comfort and the new Premium Economy Class from June 2017. Discover the on-board services, loyalty programmes and mobile services available on Air Canada flights.


The loyalty programme

The Air Canada airline offers passengers the chance to accumulate air miles through the Aéroplan loyalty programme. The programme is also available to members of Star Alliance, a federation of 26 airlines across the world. Members can accumulate air miles based on the distances flown and convert them into benefits the next time they travel with Air Canada or any other Star Alliance member, including Air China, Lufthansa, Austrian Airlines and Swiss Air Lines. With this programme members can also make the most of numerous other advantages, including:

  • booking flights with reward travel;
  • donating air miles to charity organizations or environmental causes;
  • exchanging air miles for products and services (gift cards, gift vouchers for on-board purchases, hotel bookings, car rental, etc.)

On-board services and baggage

On-board services

Experience impeccable service during your trip with Air Canada, from booking to arrival.

  • Once on board, benefit from an entertainment service to ensure you an enjoyable flight. Individual TV screens, access to more than 600 hours of audio and video entertainment, on demand and available in multiple languages;
  • Chef-prepared meals are available to all passengers. Special meals based on your dietary requirements can be ordered when booking your flight or by contacting the Air Canada bookings service;
  • Customers with special needs can, upon request, benefit from on-board assistance to help store and collect their baggage, and with meals and travel if necessary;
  • Special assistance can also be provided by airline staff for unaccompanied children under 8 years old to ensure their safe travel.


Business class passengers also benefit from fully-reclining lie-flat seats and a large number of luxury services. Gastronomic meals and wines, comfortable quilts and pillows, ambient lighting, separate men's and women's toilets and priority check-in: everything is in place to ensure passengers' maximum comfort.



Online you will find a baggage allowance calculator, a list of the goods you are permitted to carry in your cabin luggage, prohibited items and guidelines on transporting special items (sports and leisure equipment, large items, etc.). Baggage restrictions regarding size and weight are as follows:


  • For Business Class
    • Priority baggage handling and check in
    • Free-of-charge lounge access
    • Your 1st and 2nd items of baggage are free of charge
    • For each additional item: $225 CA/US (one-way, plus taxes*)
    • Maximum weight per item of baggage: 32 kg
    • Maximum baggage dimensions: 158 cm


  • For Economy Class
    • Your 1st item of baggage is free of charge
    • For your 2nd item of baggage: $100 CA/US (one-way, plus taxes*)
    • For each additional item: $225 CA/US (one-way, plus taxes*)
    • Maximum weight per item of baggage: 23 kg
    • Maximum baggage dimensions: 158 cm
    • Surplus baggage weight: $100 CA/US (one-way, plus taxes*) for baggage weighing 23-32 kg

Mobile services

Using the airline's mobile app you can access all the tools you need to plan your flight with Air Canada departing from Lyon from your smartphone or tablet.

  • Book flights, and update or cancel your booking quickly and easily;
  • Check in and get live updates on your flight;
  • Receive notifications that keep you up to date in real time;
  • Save your contact and payment details in complete security so that you can make bookings in a matter of seconds;
  • Choose your seats and travel options;
  • Book hotel rooms to save time on arrival.


Passengers travelling with a laptop can pre-book their seats by booking their flight on They can then access information online about delays to check-in and arrival times whilst at the terminal enabling them to plan their journeys better.


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