PASSAGER INSPIRATION VOYAGE STORE

Formalities & Practical Info

At the airport

Lost or damaged luggage

Luggage services handle missing, damaged or ripped luggage. Luggage services are provided either by the airlines themselves, as for Air France, or by handling agents. This service is managed differently depending on the airline or handling agent. Luggage may be sent back to the passenger's residence, or kept by the service until the passenger collects it.

Air France luggage service

  • For Air France and Hop! flights, the luggage service is provided by Air France. The office is located in the luggage delivery area of terminal 2.
  • Tel. +33 (0) 970 808 816

Turkish Airlines and Aeroflot luggage service

  • For Turkish Airlines and Aeroflot flights, the luggage service is provided by AlyziaThe office is located in the luggage delivery area of terminal 2.
  • Tel.+33 (0)6 37 68 65 57
  • Email : lostnfoundlys@groupe3s.com

Other luggage services

  • For all other flights, the luggage service is provided by AviaPartner. The offices are located in the luggage delivery areas of terminals 1 and 2.
  • Terminal 1 - Tel. +33( 0)4 72 22 75 75
  • Terminal 2 - Tel. +33 (0)4 72 22 88 73
  • Email : lostandfound.lys@aviapartner.aero

Did you like this page? Share it!

Share