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Everything you need to know about your hold luggage: a guide and tips for stress-free travel

Weight, contents, check-in… Pack your luggage with ease thanks to our tips.

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Weight, contents, packaging and check-in: our advice

Travelling stress-free starts with well-prepared luggage! Weight, permitted contents, labelling and check-in: every detail counts when it comes to avoiding unpleasant surprises at the airport. 

Find out everything you need to know to ensure your hold luggage is ready to travel with you anywhere in the world!

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What can you pack in your hold luggage?

When packing your hold luggage, it is essential to know what is permitted and what is prohibited so that you can travel with peace of mind.

Good news! Liquids, cosmetics, aerosols and sharp objects such as a pair of scissors or a razor can be carried in your hold luggage. These items, which are often restricted in the cabin, can be packed in your checked-in luggage without any problems.

However, certain rules must be followed for safety reasons. For example, your e-cigarette cannot be checked in as hold luggage. It must be carried with you in the cabin, and its use is strictly prohibited during the flight.

Remember to check the full list of prohibited items before you set off to avoid any unpleasant surprises at the airport.
Please note that this list may vary depending on the airline or local regulations.

Packing your bags properly is the key to a smooth, hassle-free trip!

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Packaging and labelling: best practice

Packing is all well and good, but packing properly is even better. Find out here what you need to avoid to make sure your luggage is accepted on board!

Packaging made using basic materials (such as household cling film) will not be accepted. To ensure your luggage is accepted and fully protected, choose our Safe Bag service, available directly at the airport!

Soft plastic bags are strictly prohibited as hold luggage.

Each item of luggage you wish to check in must have a barcode label attached to the outside. This label is available from the self-service kiosks at the airport, at the check-in desks or via your airline’s website (print at home).

Any luggage that is visibly damaged, poorly packed or non-compliant may be refused.

How do you check in your hold luggage?

Save time and make your time at the airport easier with online check-in! 
Many airlines allow you to check in online, including your hold luggage. 
This handy service is available via your airline’s website or mobile app, usually between 24 and 48 hours before departure.

Once you have checked in, all you need to do is drop off your hold luggage at the designated check-in counter as soon as you arrive at the airport. This service, often referred to as ‘luggage drop-off’, allows you to make the most of your time before boarding.

A tip for a stress-free departure: remember to check the opening times of the check-in desks and the deadlines for dropping off your luggage!

Avec ces démarches simples et pratiques, vous serez prêt à voyager l’esprit léger !

 

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Your most frequently asked questions

The maximum permitted weight varies depending on the airline, destination and class of travel. In most cases, it is between 20 and 23 kg per piece of luggage. Please check the terms and conditions of your ticket before you travel.

Certain dangerous items are prohibited, including explosives, flammable materials and certain devices containing specific types of batteries. You are advised to check your airline’s regulations before packing your suitcase.

Yes, the restrictions on liquids carried in the cabin do not generally apply to hold luggage. However, items must be properly sealed and protected to prevent leakage during transit.

Overweight luggage may incur additional charges or require you to rearrange its contents. To avoid any unpleasant surprises, it is advisable to weigh your suitcase before you set off.

Please go straight to the baggage counter of your airline or its service provider at the airport. A trace request will be opened to locate your luggage and keep you informed of its progress.