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Accessibility statement

Mobile App Lyon Airport

Accessibility Statement

Lyon Airports is committed to making its mobile applications accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005.

To this end, Lyon Airports is currently establishing a multi-annual scheme.

This accessibility statement applies to the iOS and Android mobile applications.

Compliance Status 

The ADL app (Lyon Aéroport) is partially compliant with standard EN-301-549-V3.2.1.

Test Results

An accessibility audit conducted by Atipik SA revealed that:

  • 57% of the criteria of the European standard EN-301-549-V3.2.1 are met.

Non-Accessible Content

The following content is not accessible for the reasons outlined below:

Non-compliance

  • Informative images and icons lack appropriate text alternatives; existing alt texts are for decorative images only.
  • The app does not adapt to different phone orientations (e.g., landscape mode).
  • Input purposes are not clearly indicated.
  • Contrast ratios between text and background do not meet the minimum requirement (4.5:1).
  • When text is zoomed, content may become fragmented.
  • Character spacing can break layout and content structure.
  • Keyboard traps may exist, hindering user navigation.
  • Screen reader focus may not follow a logical reading order.
  • Some links and buttons do not clearly indicate changes in context or have identical labels.
  • Form fields may not be properly associated with their labels.
  • Instructions for completing certain form fields are incomplete or missing.
  • Error handling and guidance could be improved.
  • Component names and roles are not consistently provided.
  • Status messages and context changes are not always announced by screen readers.

Disproportionate Burden

Not applicable.

Content Not Subject to Accessibility Requirements

Not applicable.

Statement Establishment

This accessibility statement was established on May 22, 2025.

  • Technologies and Tools Used for Mobile App Development
  • Native phone settings integration • VoiceOver (iOS)
  • TalkBack (Android)
  • Accessibility Scanner

Testing Environment

The audits were conducted using the following configurations on version 4.5.0 of the mobile applications: 

  • Android (Samsung) / TalkBack
  • iOS (iPhone) / VoiceOver

App Screens Audited for Compliance

  • Home screen
  • Login and registration
  • Departures – Flight tracking
  • MONA – Preparation
  • MONA – Baggage tracking
  • MONA – Questionnaire
  • My profile• My account – Orders
  • My account – Contact
  • Service tiles
  • Rhône Express – Purchase journey
  • Destinations – Search – Filter – Sort
  • Information form
  • Boarding pass scan
  • Feedback and contact

Feedback and Contact

If you are unable to access a content or service, you can contact the application manager to be directed to an accessible alternative or to obtain the content in another format.

Appeal Procedures

You may use this procedure if: 

ou have reported an accessibility issue to the website manager that prevents you from accessing a content or service, and you have not received a satisfactory response.