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Passenger health guide

Safety experience: protecting each other

guide sanitaire covid header

Our priority is to allow you to prepare your journey smoothly and safely, in the best conditions

Our teams at Aéroport de Lyon have taken concrete measures in response to the current health situation, and are fully committed to protecting the safety of all. Please read this passenger health guide and follow the rules.

guide covid

1. Make the most of our contactless services

réservation parking service

Car park reservation

Park your car safely with electronic payment and license plate recognition.

coupe fil service

Fast-track service

Avoid queues and maintain a safe distance between yourself and other passengers.

portes parafe controle

Automated border control

Enjoy a contactless border control experience by using the facial recognition PARAFE gates.

service accueil hôtesse Lyon aéroport

Personalised Meet and Greet and assistance

Benefit from priority access and help with administrative formalities.

3. Familiarise yourself with the health measures taken by the airport

hygiène covid

We are providing hygiene equipment

You will find over 45 hand disinfection points at the airport. We have made hydroalcoholic gel and disinfectant sprays available to meet your needs in all areas of the airport. Our sanitary facilities are equipped with contact-free systems for washing and drying your hands.
Gel and masks are also available for sale in the airport vending machines.

covid marquage distance

We ask that you respect the social distancing rules

 Les Barrier gestures and hygiene measures are essential to protect us all. The ground markings provided to maintain physical distance must be respected. These systems are in place throughout the airport.

covid accueil piam

We have opened an information and medical assistance desk

This desk can be found on the ground floor of the Terminal 2 building and is central to our health protection plan. It offers a wide range of services, including health information, health tests, temperature checks and medical teleconsultations.

covid définfection

We are ensuring increased disinfection of the terminals

Cleaning and disinfection of all high contact areas has been increased to ensure your safety: counters (information, check-in, boarding, border police, etc.), stairway ramps, escalators and travelators, lift buttons, door handles, passenger seats, terminal car park payment machines, machines at car park entrances/exits, touch screen terminals, security checkpoint trays and equipment, baggage trolleys, sanitary facilities and equipment, etc.